Shipping policy

Shipping Policy - The Saree Boutique

1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

2. Shipping Destinations

We currently ship to all serviceable pincodes within India. For international shipping, please contact our customer service team at contact@thesaree.online or +91 7708990405 for a quote and to confirm serviceability.

3. Shipping Costs

  • Domestic Shipping (Within India): We offer [e.g., free shipping on all orders, free shipping on orders above ₹2499, a flat rate of ₹89].
  • Cash on Delivery (COD) Fee: If you opt for Cash on Delivery, a nominal fee of ₹50 will be added to your order total. This fee is non-refundable.

4. Processing and Shipping Time

  • Order Processing Time: All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or public holidays.
  • Estimated Delivery Time: Once your order is shipped, the estimated delivery time is [7-14] business days for domestic orders. Delivery times may vary depending on your location and courier service availability.
  • Unforeseen Delays: Please note that delivery dates are estimates and are not guaranteed. We are not liable for any delays due to unforeseen circumstances, such as natural disasters, logistical issues, or courier company delays.

5. Shipment Confirmation and Order Tracking

You will receive a Shipment Confirmation email with your tracking number(s) once your order has been dispatched. The tracking number will be active within 24 hours of shipment. You can use this number to track your package on the courier partner's website.

6. Damage in Transit

  • If you receive a damaged package, please take clear photos of the package before opening it.
  • You must notify us immediately at contact@thesaree.online or +91 7708990405 and provide details of the damage.
  • We recommend that you do not accept packages that appear tampered with or are severely damaged.

7. Returns and Refunds

Our return and refund policy is available on a separate page. Please refer to our Return & Refund Policy for complete details.